I led the UX strategy and execution for the rapid launch of a statewide behavioral health LMS, delivering over 100 courses to mental health professionals under a strict legislative deadline without compromising quality or accessibility. I established clear standards and streamlined workflows to enable fast, reliable, and scalable high-volume delivery.
Meta contracted me as a visual arts and design expert supporting the evaluation and improvement of image-based generative AI models. My work focused on providing expert visual critique, structured annotations, and quality auditing of AI-generated imagery used during the model’s post-training phase. Beyond annotation work, I contributed to the development of clearer visual quality standards and evaluation practices that helped align human reviewers with Meta’s model improvement goals.
At Verinext, I was brought on to transform a fragmented, tactical UX model into a scalable, strategically aligned practice within a fast-moving consulting environment. By assessing UX maturity, defining an operating model, and embedding UX into delivery workflows, I helped reposition design as a core driver of business value and client impact.
As a Solutions Architect Consultant, I spearheaded the strategic overhaul of a fragile, manual request-management system for a global research services organization. I designed and implemented a secure, centralized digital architecture that modernized operations, ensuring rigorous auditability and the safe handling of sensitive materials. By engineering a low-cost, scalable solution, I unified a decentralized workforce and empowered stakeholders with real-time transparency across the entire service lifecycle. This transformation replaced operational risk with a high-performance, collaborative workflow, though specific organizational details remain confidential due to NDA constraints.
I led a UX team for the Portfolio Manager Experience (PME), a net-new product built to replace disconnected, manual workflows with a scalable, event-driven platform for portfolio decision-making. Defining the UX vision, interaction model, and design system from the ground up, I helped transform how portfolio managers monitor, analyze, and act on client data in real time.
Leadership | Strategy | Design
I’m a UX and product design leader who’s spent 20+ years helping teams untangle complex problems across healthcare, education, finance, government, and nonprofits. I love stepping into ambiguity, finding the signal in the noise, and shaping digital experiences that are clear, accessible, and genuinely useful for the people they’re meant to serve.
